Contact U.S. Technical Services

At Alcon we are often able to provide you with a Custom Service Contract to best meet your personal needs. If you have a question or request about any of these assistance programs or about a previous request, please complete the form below. Please complete the form below to enable us to provide you with this lower cost alternative.

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Cataract and Vitreoretinal Technical Service

U.S. Technical Service
15800 Alton Parkway
Irvine, CA 92618

Phone: 800-832-7827 or

Hours: 7am - 8pm Eastern, M-F, except government holidays.

24-Hour Emergency Service: On-call Field Engineer available 24 hours a day, seven days a week