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Consumer Search

 

Guide to Using the MyAlcon Search

 

    Start with the Search Bar to Enter Your Query
    • Where we Search: We search across the entire MyAlcon family of consumer products, including:
      • Systane® (eye drops & dry eye relief)
      • Pataday® (allergy eye drops)
      • TOTAL® and PRECISION1® contact lenses
      • Opti-Free® and Clear Care® contact lens solutions
      • AIR OPTIX® contact lenses
      • Alcon Colors (cosmetic contact lenses)
      • Prescription ophthalmic drugs
    • What to Do: Type in keywords related to your topic, like “Systane,” “contact lenses,” or “Pataday.” For example, entering “Systane” brings up relevant Systane products.
    • Tip: Be specific with your terms (e.g., “cataract surgery trials”) for more targeted results, or keep it broad (e.g., “trials”) to explore a wider range.
    Understanding Your Results and What They Include
    • What You’ll See: After searching, you’ll get a list of results with titles, brief descriptions, and links. For “clinical trials,” expect content like trial recruitment info, investigator opportunities, and more.
    • Key Features:
      • Titles: Bold and clickable, showing the page or resource name.
      • Snippets: A short preview of the content to help you decide if it’s relevant.
      • Links: Direct paths to detailed pages on MyAlcon.
    • Tip: Scan the snippets to quickly spot the most useful links—titles alone might not tell the full story.
    Refine Your Search by Adjusting Keywords
    • Current Options: Right now, results are listed without filters or sorting tools visible on the page.
    • What to Do: If you don’t see what you need, try tweaking your keywords. For instance:
      • Add more detail: “clinical trials investigator” instead of just “clinical trials.”
      • Use quotes for exact matches: “clinical trials in recruitment.”
    • Tip: If results feel scattered, focus on unique terms tied to your goal (e.g., “Alcon Research Institute” for research-specific content).
    What If You Don’t Find Anything? Steps to Try Next
    • No Results: If your search comes up empty (e.g., a typo like “clincal trials”), you might see a blank page or unrelated results.
    • Next Steps:
      • Double-check your spelling.
      • Simplify your query (e.g., “trials” instead of “clinical trials worldwide”).
      • Explore the main navigation menu at the top for related sections like “Clinical Trials” under resources.
    • Tip: Can’t find it? Use the “Contact Us” link in the footer to ask for help—we’re here to assist!