Skip to main content

Contact Alcon Customer Service

For Contact Lens Professional Consultation, please use the phone number on the right-hand side of this web page. For all other inquiries, please refer to the FAQs or submit the form below. You may also view the complete list of Contact Us options.

*Required Field



Courtesy Title

*First Name

*Last Name

*Email Address


Customer number (if applicable)




*My question, request or comment is related to:
Lenses or Lens Care Products
Pharmaceutical or OTC Products
Surgical Products

*Your request, question or comment for Customer Service
(1,000 characters maximum).

Characters typed: /1000


Privacy Statement
Alcon will use this information to respond to your request. Please read our Privacy Policy for more information.

I have read and agreed to the Alcon Privacy Policy.




Customer Service

U.S. Surgical Inquiries
800 TO ALCON (800-862-5266)
Monday-Friday 7:00-7:00 (CST)

U.S. Vision Care
Contact Lens,OTC/Pharma
Monday-Friday 7:30a.m.-7:00p.m. (CST)

Canada English – 800-268-3968
Canada French – 800-361-2434


Contact Lens Professional Consultation

Our team of contact lens fitting consultants is ready to assist your practice with any technical or fitting questions you may have on Alcon products.
Call 800-241-7468


Alcon Medical Information Services

Alcon Laboratories, Inc.
6201 South Freeway
Fort Worth, Texas 76134 USA

Other Continents & Countries
Contact your local Alcon location