Contact Alcon Customer Service

For Contact Lens Professional Consultation, please use the phone number on the right-hand side of this web page. For all other inquiries, please refer to the FAQs or submit the form below. You may also view the complete list of Contact Us options.

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Customer Service

U.S. Surgical Inquiries
800 TO ALCON (800-862-5266)
Monday-Friday 7:00-7:00 (CST)

U.S. Vision Care
Contact Lens,OTC/Pharma
1-800-241-5999
Monday-Friday 7:30a.m.-7:00p.m. (CST)

Canada English – 800-268-3968
Canada French – 800-361-2434

Contact Lens Professional Consultation

Our team of contact lens fitting consultants is ready to assist your practice with any technical or fitting questions you may have on Alcon products.
Call 800-241-7468

Alcon Medical Information Services

Alcon Laboratories, Inc.
6201 South Freeway
Fort Worth, Texas 76134 USA
800-757-9785

Other Continents & Countries
Contact your local Alcon location